Shipping policy

At Voxku, we strive to provide excellent service, which includes the secure shipping of your packages. We've chosen to offer you multiple shipping options that come with tracking numbers, so you can easily monitor your shipment as it makes its way to your doorstep.

International Standard Shipping

We've elected to use the most affordable shipping rates through Priority Mail International. Orders may take up to 3–7 business days to process after they are received. Delivery typically ranges from 15–30 business days depending on your location (no deliveries on Sundays or holidays), and there is no specific guaranteed delivery time.

Due to differing international customs processes, Voxku cannot be held liable for any packages shipped via this method once they have left our warehouse. Should you run into any tracking issues, please contact the shipping carrier directly. If you did not receive your package, you may file a complaint report with them directly.

In some cases, we may elect to use a shipping method that requires a signature upon receipt, based on the total value of your order. If you'd like to ensure that we ship your international package with tracking confirmation to your door, you may make a direct request with our customer service team at hello@voxku.com.

How Can I Track My Order?

Once your item is shipped, you will receive an email with your tracking number so you can monitor your shipment.